Callnovo’s Expertise in Global Tech Support Outsourcing for the Emerging Technology Industry
As the tech industry paves the way with new technological inventions not yet commonly seen or used - such as virtual reality, augmented reality, and mixed reality - international consumers are finding more enhanced, enjoyable ways to learn, grow, and enjoy life; with such technological advancement and the opportunity to provide out-of-this-world customer experiences, Callnovo is on the frontlines with next-level tech support outsourcing solutions that meet customers’ advancing customer service/technical support needs, creating a growing customer loyalty and brand image that further enhances tech companies’ competitive drive in the global market.
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Metaverse CX: Callnovo’s Remote Customer Service Empowers US Real Estate Company, eXp Realty
In 2021, Facebook - now Meta - broke technological advancement with the revelation of the Metaverse; now, global businesses - like eXp Realty - can use such virtual technology to create advanced client experiences - breaking the competition. Find out Callnovo is helping business to use such virtual reality to their brand advantage by enhancing metaverse CX, leading to a fruitful brand legacy.
Read MoreMetaverse CX: Callnovo’s Remote Customer Service Empowers US Real Estate Company, eXp Realty
Canadian eCommerce Market: Tips for Go Global Ecommerce Businesses
As an economically-developed country in North America, Canada's e-commerce industry is booming now more than ever; to take advantage of such a ripe opportunity to expand into its ever-the-more-significant Canadian ecommerce market, it is important for global corporations and Fortune 500 companies to provide native bilingual French/English customer service and tech support that resonates with Canadian consumers. Because Callnovo excels in multilingual customer service - specifically in both local languages - providing superb customer engagement that meets Canadian customers' needs has never been more effective. Your business is guaranteed to worthily meet its competition in the French e-commerce market, providing a strong opportunity for long-term sales success.
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Callnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses
For brands that want to open more opportunities for global customers to contact them regarding their products and services, an international toll-free number (ITFN) is a vital solution - offering efficient, rapid service that not only increases sales, but that also gives customers peace of mind. With Callnovo's cost-efficient, reliable hosting and application of 800-phone numbers, that peace of mind that customers receive can be a key player in the promotion of pleasant customer experiences, bringing stronger brand loyalty that secures long-term financial success.
Read MoreCallnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses
The Importance of an Omni-Channel Contact Center to a Brands’s Global Strategy
For globally-expanding eCommerce brands looking to effectively increase their customer base and competitive drive in the international market - especially in the US and UK sales markets - omni-channel customer service is an integral part of reaching customers where they're at; with Callnovo - a omni-channel contact center's - prominent multichannel service, along with its experienced global customer service team, brands can ensure seamless, efficient customer engagement that effectively meets their consumers' needs in such a way that pleasant customer experiences are created, enhancing their brand image and creating long-term sales success.
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Callnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market
Callnovo provides top-tier customer service via after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. Find out inside more on the strong partnership and how Callnovo can afford your brand strong customer service / tech support solutions that augment your brand loyalty, leading to long-term business growth and success.
Read MoreCallnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market
Callnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage
To meet the current labor shortage pain points in the United States for travel nurse recruitment platforms such as the W Company, Callnovo provides superb English-language customer service outsourcing solutions that meet the high demand for customer service personnel, enabling businesses to successfully meet customer expectations without restrictions, bringing value to small and big brand names alike.
Read MoreCallnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage
Comparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service
For global business looking to further expand into English language sales markets, it's very important to understand clearly what U.S. and U.K. consumers expect when it comes to quality customer service; find out inside a comparison US UK customer satisfaction expectations and learn how your business can be better equipped to meet your English-speaking customers' service needs.
Read MoreComparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service
Ultimate Guide: Importance of German Customer Service Culture and How to Successfully Resonate with German Customers via Localized Customer Service
By having a clear understanding of the Germany customer service culture and how to engage German customers effectively, businesses looking to expand to the German sales market have the opportunity to effectively build a strong customer base that brings long-term brand recognition and loyalty, ensuring sales benefits and a continual increase in financial security for a lifetime.
Read MoreUltimate Guide: Importance of German Customer Service Culture and How to Successfully Resonate with German Customers via Localized Customer ServiceEmbark on a 7-Day Journey with Our Contact Center Platform. Try HeroDash for Free Today!
Canada Headquarters
Suite 1108, 3601 Highway 7 East
Markham, ON L3R 8X6
Canada
Markham, ON L3R 8X6
Canada
China Headquarters
Room 1803, Shen Lan Shi Dai Building
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Baling Middle Road, Yueyanglou District Yueyang City, Hunan Province, China, 414000.
Shenzhen TR&D Operation Center
No. 9988, Shennan Avenue
Nanshan District, Shenzhen, Guangdong
China, 518000
Nanshan District, Shenzhen, Guangdong
China, 518000
Bolivia Operation Center
Torre Las Americas, Av. Arce 2433
La Paz, Bolivia
La Paz, Bolivia
Nicaragua Operation Center
Suite 502 , Piso 5
Managua, Nicaragua, 14038
Managua, Nicaragua, 14038
Philippines Operation Center
Maharlika Highway Cabanatuan City
Nueva Ecija, Philippines 3100
Nueva Ecija, Philippines 3100