Though Canada has a total population of approx. 38 million people, its population is primarily concentrated along the southern Great Lakes, with other marginally more populated areas like Toronto, Vancouver, Montreal, Calgary, and Halifax. Considering such, it's highly-important for go-global eCommerce businesses to consider the Canadian eCommerce market's potential and how to enter such a market successfully following our provided tips.

Canadian eCommerce Market: Tips for Go Global Ecommerce Businesses

As an economically-developed country in North America, Canada's e-commerce industry is booming now more than ever; to take advantage of such a ripe opportunity to expand into its ever-the-more-significant Canadian ecommerce market, it is important for global corporations and Fortune 500 companies to provide native bilingual French/English customer service and tech support that resonates with Canadian consumers. Because Callnovo excels in multilingual customer service - specifically in both local languages - providing superb customer engagement that meets Canadian customers' needs has never been more effective. Your business is guaranteed to worthily meet its competition in the French e-commerce market, providing a strong opportunity for long-term sales success.
Read MoreCanadian eCommerce Market: Tips for Go Global Ecommerce Businesses
A magnifying glass demonstrates a close-up magnification of the business, PetMed Express, Inc.'s, international toll-free number, 1-800-PETMEDS.

Callnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses

For brands that want to open more opportunities for global customers to contact them regarding their products and services, an international toll-free number (ITFN) is a vital solution - offering efficient, rapid service that not only increases sales, but that also gives customers peace of mind. With Callnovo's cost-efficient, reliable hosting and application of 800-phone numbers, that peace of mind that customers receive can be a key player in the promotion of pleasant customer experiences, bringing stronger brand loyalty that secures long-term financial success.
Read MoreCallnovo’s Powerful International Toll-Free Service (ITFS) Strategy for Businesses
An infograph highlights details of Callnovo - a prominent omni-channel contact center's - global customer service team and internally-developed cloud-based SaaS CRM and communications platform; such factors are demonstrated - like: global native language speakers, 24/7 coverage, low customer service representative turnover rates, tailored plans, and phone, SMS, social media, live chat, email, and in-app messaging integration.

The Importance of an Omni-Channel Contact Center to a Brands’s Global Strategy

For globally-expanding eCommerce brands looking to effectively increase their customer base and competitive drive in the international market - especially in the US and UK sales markets - omni-channel customer service is an integral part of reaching customers where they're at; with Callnovo - a omni-channel contact center's - prominent multichannel service, along with its experienced global customer service team, brands can ensure seamless, efficient customer engagement that effectively meets their consumers' needs in such a way that pleasant customer experiences are created, enhancing their brand image and creating long-term sales success.
Read MoreThe Importance of an Omni-Channel Contact Center to a Brands’s Global Strategy
A few friends enjoy their time on electric scooters; for this to happen, it is highly-important that eletrci scooter brands conjoin with top-tier customer service call centers to ensure that consumer inquiries are expertly-handled.

Callnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market

Callnovo provides top-tier customer service via after-sales support to a well-known electric scooter manufacturer; to keep the brand name confidential, we’ll use the name ISCT. Find out inside more on the strong partnership and how Callnovo can afford your brand strong customer service / tech support solutions that augment your brand loyalty, leading to long-term business growth and success.
Read MoreCallnovo’s Top-Tier Customer Service Propels a Scooter Brand into the U.S. Market
A head nurse evaluates current shift schedules so that they could determine how better to allocate their staff. This - and other virtual assistant tasks - are handled by nurse recruitment platforms.

Callnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage

To meet the current labor shortage pain points in the United States for travel nurse recruitment platforms such as the W Company, Callnovo provides superb English-language customer service outsourcing solutions that meet the high demand for customer service personnel, enabling businesses to successfully meet customer expectations without restrictions, bringing value to small and big brand names alike.
Read MoreCallnovo Assists Nurse Recruitment Platforms – such as the W Company – Despite the Current United States Labor Shortage
This photo shows two UK citizens and two US citizens holding their respective countries' flags while smiling; the context of the photo demonstrates comparison US UK customer satisfaction expectations.

Comparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service

For global business looking to further expand into English language sales markets, it's very important to understand clearly what U.S. and U.K. consumers expect when it comes to quality customer service; find out inside a comparison US UK customer satisfaction expectations and learn how your business can be better equipped to meet your English-speaking customers' service needs.
Read MoreComparison US UK Customer Satisfaction Expectations and the Importance of Excellent English Language Customer Service
A global, diverse outsourcing team specializing in German language customer engagement solutions decides on the final details regarding a strategic approach to help a client launch services in Germany. They take a careful look at German customer service culture to influence their decision.

Ultimate Guide: Importance of German Customer Service Culture and How to Successfully Resonate with German Customers via Localized Customer Service

By having a clear understanding of the Germany customer service culture and how to engage German customers effectively, businesses looking to expand to the German sales market have the opportunity to effectively build a strong customer base that brings long-term brand recognition and loyalty, ensuring sales benefits and a continual increase in financial security for a lifetime.
Read MoreUltimate Guide: Importance of German Customer Service Culture and How to Successfully Resonate with German Customers via Localized Customer Service
Outdoor cooking gear and various outdoor cooking utensils are demonstrated; the outdoor cooking equipment is from a leading outdoor cooking brand in the United States that decided to partner with Callnovo Contact Center for customer service outsourcing solutions.

How One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions

As a leading global customer service outsourcing provider, Callnovo Contact Center can ensure all types of businesses - such as "Brand M" (a leading outdoor cooking gear provider in the United States) - have round-the-clock, native language, omnichannel customer service outsourcing solutions without limitations that build their market presence, increase their brand loyalty, and meet their customers' needs at an affordable cost.
Read MoreHow One of the Leading Outdoor Cooking Brands Saves 75% in Costs via Callnovo’s Customer Service Outsourcing Solutions
A mountain climber dressed in a red winter coat and a black winter hat is calling his colleague who is found at a higher point of the mountain to coordinate his scale up the mountain; it is winter time. With tech support outsourcing solutions, mountain climbers - such as this - are ensured to have non-stop service that gives them continual peace of mind - without limitations.

Satellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions

Apple has recently claimed to support low-orbit satellite communication in their upcoming smartphone models; since this news breakout, “Brand G’s” stock price has risen 5.93% rather quicklywith its usage of tech support outsourcing solutions. Many people are unaware of the…

Read MoreSatellite Phone Providers: Callnovo Empowers a Leading Brand with 24/7 Customer Service Outsourcing Solutions & Tech Support Outsourcing Solutions

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