
Attention: e-Commerce Business Owners! Here’s why you Need a Malay Call Center
When it comes to shopping, Malaysians are upping their game. In fact, 91% of internet users say they have shopped online for an average of $2000+ per person per year in online spending. Furthermore, Malaysia’s e-commerce spending is expected to…

4 Reasons Why Outsourcing is a Good Business Decision
In the past, outsourcing to a call center was frowned upon, as people believed that it simply was not necessary and was nothing more than a cheap tactic designed to save money. Nowadays, outsourcing is considered an important part…

The Crucial Role of Customer Service in Every Business’ Success
Competition is forcing businesses to go to higher and higher levels. Customers expect the products/services to be of top-quality and to ensure this; businesses are going beyond customer expectations. A Customer Care Call Center is one of the measures that…

Why You Must Use WeChat for Sales and Customer Service in China
If you are planning on growing your business in the world’s largest e-commerce marketplace, you should know why you must use WeChat for sales and customer service in China. If the name “WeChat” is unfamiliar to you, it’s a good…

How to Expand Your Business Globally
In the business world, if you want to get ahead, you need to constantly stay at least two steps ahead of your competitors, which is one of the primary reasons why so many businesses are now outsourcing to call centers…

How to Increase Sales by Hiring a Multilingual Call Center
The moment you decide to expand your business, you have to take into consideration the benefits you can obtain by hiring a Multilingual Call Center. This is a more important factor when you start your company on a global…

How to Use a Call Center to Get More Amazon Reviews for Your Product
As a seller on Amazon, regardless of FBA or FBM, you know the importance of customer reviews. More, and better, Amazon reviews will build your product’s 5-star rating, help it stand out and gain more sales. According to a study…

Offshore China Call Center Supports Your Business in US, Canada, Australia, Europe
Overseas Chinese residents are everywhere across the whole world nowadays. In some countries, like Canada, Malaysia and Singapore, Chinese is the most popular ethnic language in the country; In US, there are over 4 million Chinese people living there; In…

6 Reasons China Market Presents Rare Business Opportunity
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