U.S. Live Chat Etiquette and the Importance of Outsourced Customer Service

As live web chat with integrated AI is becoming the mainstream means of contact between eCommerce sellers and their eCommerce customers, it is vitally important that they understand how to provide high-quality customer service that meets U.S. customer service live chat etiquette standards; Callnovo Contact – your global customer service experts for more than 16 years – is ready to help so that global eSellers can increment their customer acquisition and customer retention rates and in- turn find a stronger competitive advantage in the global eCommerce market which leads to long-term sales success and security.