Did you know that China is home to 1.4 billion people, and roughly four times larger than the United States? Marketing to the Chinese populace presents extreme potential for almost any business that has had success internationally. Unfortunately, expanding to…

Global market-expanding eCommerce businesses looking to take advantage of customer service outsourcing to penetrate new markets and more strongly compete can bring their e-Commerce sales success to the next level by outsourcing their customer service (CS) to the Philippines - a competitive threat to the world’s established BPOs. With Callnovo Contact Center, taking advantage of Philippines customer service outsourcing has never been easier and can afford your business strong brand recognition and brand loyalty benefits - great for long-term financial security and global sales success.

As a show of Callnovo's completion of 17 years of service as an international leader in multilingual, omnichannel customer service/tech support outsourcing, the business looks forward to the future with the roar of a tiger and the presentation of a night of dances, games, and messages that not only bring to mind the past years of strong success, but that remind its Chinese staff of their extreme importance as the face of the customer service outsourcing industry.

“For e-Commerce sellers looking to go big and expand their business internationally to other countries to take advantage of sustained sales growth and a stronger competitive edge in the global eCommerce market, it’s vitally important to consider the advantages that…

Virtual Assistance: Regarding Its Necessity and Advantages As dental practitioners, running dental practices that make it their highest priority to ensure that dental patients’ dental health, hygiene, and overall well-being are in good shape – providing for them pleasant dental…

Japan’s e-Commerce Market: A Skillfully Successful Market Competitor Amongst Giants As the 4th-ranking largest e-commerce market worldwide – right behind largely populous countries like China, the United States, and the United Kingdom – Japan is no stranger to intense eCommerce…

A beautiful wedding ceremony and celebration is not only a blessed day for all those involved - but, more specifically for the bride and groom themselves as it not only marks the grand decision that they have decided to take to remain the rest of their lives together - but, it also marks the start of that wonderful journey with its challenges and intrinsic rewards. For our Callnovo family, this new chapter of life is even more significant - especially this particular time - as it was a special day to participate in the grand wedding of one of our most appreciated colleagues.

Within the booming German eCommerce market - and, behind steadily-growing Gross Domestic Product (GDP) numbers that should reach approximately US$ 4.9 U.S. trillion dollars by 2024 - cross-border eSellers have an unprecedented opportunity to expand with top-quality customer service that instills trust amongst German consumers and builds strong brand loyalty. To maximize the resulting gains, we've included phone etiquette tips on how to best resonate with German eCommerce customers - furthermore, with our Callnovo Contact Center's native language solutions, market-expanding eCommerce sellers can build solid relationships in such a way that they - via a heightened brand image - build long-term sales growth and financial success.

Behind Lazada Vietnam's success within the eCommerce market, Callnovo is ready to help cross-border eCommerce sellers who are either looking to integrate into the Vietnamese eCommerce market or have already started selling in Vietnam via the Lazada Marketplace to connect with Vietnamese consumers in order to build trust with them and then increase their customer acquisition and brand loyalty, bringing strong eCommerce sales success.